Dine-in service

Dine-in Customers

I. PURPOSE

This feature helps staff take orders when customers are seated at tables in the restaurant.

II. INSTRUCTION STEPS

Step 1: Take an order for the customer

1. Select the Dine-in service type.

2. On the order screen, enter the customer information.

3. Enter the table number.

4. Tap the items ordered by the customer in the menu list.

   • Each tap corresponds to one serving.

   • If the customer orders multiple servings, tap the quantity field next to the item to enter the amount quickly.

5. If applying a discount or offering a free item, tap the corresponding icon to apply it.

6. Select Note to add preparation requests for the Kitchen/Bar or payment notes for the cashier.

7. After completing the order details, tap the icon to send the item list to the Kitchen/Bar for preparation.

8. If the customer requests immediate payment, tap the icon. The system will automatically send the order to the Kitchen/Bar for preparation.

Note:
If an item is entered incorrectly, tap the icon next to the item to cancel it.

Step 2: Calculate and collect payment at the counter

1. Tap the icon to select and apply promotion programs.

2. Enter the tip amount provided by the customer.

3. Select a payment method:

   • If the customer pays immediately by cash or card, select the corresponding payment method and enter the amount received or choose from the system’s suggested amounts.

   • If the customer pays using a Gift Card, tap the icon and enter the customer’s card information.

Finally, tap Pay to complete the payment for the order.