Issuing & using e-gift cards

Issue and Use e-Gift Cards

I. Purpose

This feature allows the restaurant to sell, manage, and accept e-Gift Cards, enabling customers to purchase, top up, and use digital gift cards for payments.

II. Steps

1. Install e-Gift Card

1. Go to Applications.

2. Find e-Gift Card and click Install.

3. Click Install to confirm.

4. Enable Publish e-Gift Card.

5. Copy the share link to send to guests, or download the QR code to display at the restaurant.

2. Set up e-Gift Card

a. Set up card values

• The system provides default suggested values.

• To edit values, click the Edit icon.

• Enter a minimum load amount if required.

• Click Save.

Optional settings:

• If the restaurant requires an expiration date or PIN code for e-Gift Cards:

  • Click the Settings icon.

  • Configure the options.

  • Click Save.

b. Set up templates

1. Open the Templates tab.

2. Click the Edit icon.

3. Select a template to use,
   or

4. Click Add Image to upload a custom design.

5. Click Save.

c. Set up promotion programs

1. Open the Promotions tab.

2. Click Add Promotion.

3. Enter the promotion details.

4. Click Save.

To end a promotion:

• Select the promotion and click Inactive.

3. Buy an e-Gift Card

1. The guest scans the QR code and opens the e-Gift Card page.

2. Select a suggested value or choose Custom to enter a custom amount.

3. Enter the recipient’s information and sender’s information.

4. Click Continue.

5. If applicable, enter a promo code and click Apply.

6. Click Continue to Payment.

7. Complete the payment.

✔ The e-Gift Card is issued successfully.

4. Top up an e-Gift Card

1. Go to the Top Up tab.

2. Enter the existing e-Gift Card information.

3. Click Apply, then click Continue.

4. Complete the payment.

5. Check e-Gift Card Balance

1. Go to the Check Balance tab.

2. Enter the existing e-Gift Card information.

3. Click Check Balance.

✔ The current balance will be displayed.