Allow managers to monitor and process bills.
During sales operations, restaurants need to track, look up, search, and review bill information generated throughout the day.
Feature | Description |
Print receipt | Allows staff to reprint the receipt upon customer request |
Add payment | Allows managers to add an additional payment when requested by the customer |
Refund receipt | Allows staff to cancel the entire receipt when an issue occurs |
View payment list | Allows viewing all transactions related to the receipt |
Add Tip | Allows adding a tip to the receipt |
Refund payment | Allows refunding a specific payment transaction |
1. For orders paid using Split by Custom Amount, Split by Item, or Split by Guest, can the payment method be changed during a refund?
Currently, when refunding, the original payment method must be used. Changing the payment method is not allowed.
2. Can staff change tax or fee calculations when issuing a refund?
Currently, taxes and fees cannot be modified during the refund process.