Adding Modifiers

Add Modifiers

I. PURPOSE

Help staff record customers’ service preferences ie. Modifiers (e.g., less spicy, no onions, extra ice) so the kitchen/bar can prepare items correctly.

II. INSTRUCTION STEPS

Requirement: The cashier/staff must be assigned the Menu Management role on botX POS.

2.1. Add items with required modifiers

When adding an item that has required modifiers on the Order Entry screen:

1. Select the item that has required modifiers.

2. Choose the service preferences requested by the customer.

3. Select the quantity of modifiers (if applicable).

4. Click Save.

Important notes:

• ❌ Required modifiers cannot be left blank
  → If none are selected, the system shows an error:
  “<Modifier group name> is required.”

• ❌ Do not exceed the allowed quantity
  → If exceeded, the system shows an error:
  “<Modifier group name> allows a maximum of X selections.”

2.2. Add modifiers upon customer request

Applicable only to items not yet sent to the kitchen/bar:

1. On the Order Entry screen, tap the item the customer wants to modify.

2. Select Service Preferences (Modifiers).

3. Choose the requested modifiers.

4. Click Save.

General note

• ✅ Modifiers can be updated only for items that have not been sent to the kitchen/bar.