Taking orders by seat

Take Orders by Seat

I. Purpose

This feature allows managers to configure order taking by seat, enabling staff to record orders per individual seat at a table and process payments separately if needed.

II. Instruction Steps

1. Set Up Order Taking by Seat

1. On the management page, go to
   System settings → Location settings.

2. Open the Sales tab and click Edit.

3. Enable By seat as a default order taking method.

4. Click Save.

2. Set Up Seat Naming Pattern

a. Set Up Each Table Individually

1. Go to System settings → Layout.

2. Click Edit and select a table.

3. Under Seat naming pattern, choose:

   • Numeric (Seat 1, Seat 2, …), or

   • Alphabet (Seat A, Seat B, …).

4. Click Save.

Repeat these steps for other tables as needed.

b. Set Up All Tables Using Quick Settings

1. Click Quick settings.

2. Enter the required information.

3. Select the seat naming pattern (Numeric or Alphabet).

4. Click OK.

3. Take Orders by Seat

When taking an order, staff can:

• Add items for the entire table, or

• Assign items to specific seats.

This helps clearly distinguish each guest’s order.

4. Process Payment by Seat

1. At checkout, click Split by seat.

2. Select the customer and their corresponding seat.

3. Click Pay to complete payment for that seat.